Important information

Enhanced safety protections

Never delay care, during the global pandemic or otherwise, to avoid a trip to the emergency room. Specific symptoms, including those of heart attack or stroke, require professional medical evaluation and timely treatment to reduce the risk of serious complications or worse. Our emergency rooms have introduced enhanced precautions to ensure a safe environment for all involved. We are here for you and we are well-equipped to handle any health concern you may have.

Learn more about enhanced safety protections

Port St. Lucie emergency room

The ER at St. Lucie Medical Center provides high quality care for all types of medical emergencies. Our expert team of physicians, nurses, technicians and support personnel work quickly to diagnose and treat emergency medical conditions with compassion and precision. Our ER spans 16,000 square feet with 35 private rooms and offers the most advanced medical equipment for examining, diagnosing, treating and stabilizing patients.

If you are experiencing a medical emergency, call 911 immediately. For non-emergent questions about our emergency services, call our Consult-A-Nurse® team at (772) 742-9060.

What to expect at the ER

Upon arrival to the ER, a triage nurse will assess your symptoms and vital signs. Next, a registration clerk will gather your insurance and relevant medical information. We medically screen, evaluate and stabilize all patients whether or not they have insurance or are able to pay.

Incoming patients with severe, life-threatening illnesses or injuries will be treated first. All other patients will be treated in the order they arrived.

Before discharge, be sure to ask any questions and keep all paperwork, discharge information and medicines you have received. Our ER staff will contact your primary care provider for updates to your medical record.

What to bring to the ER

When coming to the ER, it is recommended to bring:

  • List of medicines you currently take
  • List of known allergies
  • Copy of results from recent medical tests, if available
  • Personal care preferences and restrictions
  • A responsible adult or phone number for someone to contact

Full-service emergency care

When you choose St. Lucie Medical Center for your emergency care, you gain access to a facility that offers:

  • Senior-friendly emergency care that recognizes the unique needs of older adults
  • Access to our Fast Track ER
  • In-house diagnostic imaging and laboratory services
  • Access to emergency care 24 hours a day, seven days a week
Find out the current average ER wait time at St. Lucie Medical Center by texting "ER" to 32222.

Accredited Chest Pain Center

St. Lucie Medical Center is acknowledged by the American College of Cardiology as an Accredited Chest Pain Center. This means we have met rigorous standards and are known for providing quality outcomes for incoming chest pain patients.

We are proud to provide continued cardiac services and expert emergency care to all ER patients with heart attack symptoms.

Primary Stroke Center

Additionally, St. Lucie Medical Center is a Certified Primary Stroke Center as designated by The Joint Commission. Our ER is prepared 24/7 to provide life-saving, fast care for patients exhibiting signs of cerebrovascular accident (stroke).

Senior-friendly emergency care

St. Lucie Medical Center is proud to provide individualized care for seniors, including:

  • "Senior bands" to identify patients and ensure patients receive all the benefits of our senior emergency care services
  • Education on the electronic medical record and one-on-one help to sign up
  • Dedicated rooms with special lighting, hand rails, extra seating for family members, white boards with large writing to communicate plan of care, aromatherapy and a conveniently located telephone with large numbers
  • Pocket card for medications and allergies
  • One-on-one help scheduling necessary follow-up with a primary care physician

We understand seniors have specialized needs and deserve to be treated with respect. Our doctors, nurses and ER staff are trained to be able to better communicate with and coordinate care for seniors. When it comes to senior-friendly emergency care, look no further than St. Lucie Medical Center’s emergency room

Fast Track ER

The extensive emergency services at St. Lucie Medical Center include our Fast Track ER. Our Fast Track ER strives to minimize wait times by offering a full range of emergency services for less urgent cases that still require prompt care. The Fast Track ER is open from 10 a.m. to 10 p.m. daily.

The Fast Track ER is not a walk-in clinic, but an extension of our main ER where we treat minor illnesses and injuries. Patients use the same entrance for the Fast Track ER as they would for our main ER. Although, if a patient's condition should become more serious, we can quickly administer a higher level of care and even admit patients to the hospital, if needed.

Patients may become assigned to our Fast Track ER if symptoms are considered less urgent during the triage process. Fast Track ER patients will be seen by a qualified medical professional, defined as a doctor of medicine (MD), doctor of osteopathy (DO), physician assistant (PA) or advanced registered nurse practitioner (ARNP).

Common conditions we treat in the Fast Track ER

Common conditions that may be designated to receive care in our Fast Track ER include:

  • Ear complaints
  • Cough symptoms
  • Sore throat
  • Back pain
  • Cuts
  • Bites, stings and allergic reactions
  • Burning or infrequent urination
  • Constipation or diarrhea
  • Rashes
  • Suture removal
  • Wound checks

ER at Darwin Square

St. Lucie Medical Center offers a freestanding location for emergency services in addition to the ER at our main facility. The ER at Darwin Square offers the expert emergency care you would expect to receive at our main ER, while conveniently located close to home in Port St. Lucie. Our freestanding ER offers expert emergency treatment and advanced on-site diagnostic services, including imaging and laboratory testing.

When to go to the ER

Sometimes it's difficult to determine which level of care you need, such as whether you should go to the ER or wait for your doctor's office to open. Knowing where to go when you need immediate care can be life-saving. St. Lucie Medical Center’s ER is open 24/7 to treat all types of emergency medical conditions.

Almost all symptoms can range in severity. Below is a list of symptoms that may indicate you need to visit the ER:

  • Back pain: When it is unbearable or accompanied by fever, numbness, weakness, confusion, slurred speech, vision loss or loss of control over bladder or bowels
  • Broken bones: When the pain is severe or there is a visible deformity or bone bulging through the skin
  • Chest pain: When it is crushing or squeezing and accompanied by other heart attack symptoms, such as shortness of breath or nausea
  • Concussion: When you have lost consciousness, even briefly, or experience amnesia, vomiting, slurred speech or a seizure
  • Flu: When symptoms become severe, such as having trouble breathing, vomiting uncontrollably, becoming dehydrated or developing pneumonia
  • Side pain: When you have severe pain in the lower right stomach, side or back or have side pain in addition to fever, nausea, diarrhea or blood in the urine
  • Stomach pain: When you experience pain in addition to a hard or tender stomach, nausea, shortness of breath, fever or irregular heartbeat
  • Stroke: Always call 911 immediately if stroke symptoms are present, such as sudden numbness (specifically on one side of the body), confusion, dizziness and sudden severe headache
  • Trouble breathing: When breathing stops, is noisy or high-pitched and comes with pain in the chest or severe shortness of breath

If you are unsure if your symptoms require an ER visit, call our Consult-A-Nurse® team at (772) 742-9060 or learn more about common ER conditions and symptoms.